Contact & FAQs

March 22, 2021 2026-10-17 1:03

Contact & FAQs

Need help with your booking, have a question or need more information? Just drop us a line!

For your comfort we will provide later booking online capability.

Our location​

Vaavu Thinadhoo,
Republic of Maldives

Need help?

Hotel+ 960 790 99 40 | ask-me@ecoboomaldives.com
Sales representativessales@ecoboomaldives.com

Contact us

Get in touch,
with Ecoboo

    FAQ's

    Questions & Answers

    Below, you will find a list of the frequently asked questions.

    Transfer to Thinadhoo

    The Male international airport is the point of entry in Maldives, and there are daily connections, in some cases frequently, such as Dubai, Doha, Istanbul, Singapore, India, Sri Lanka, and some European countries, besides charter flights.

    Arrival flights details and guests´names are necessary during booking or at least 3 days before arrival, and Ecoboo will organize local logistics.

    An Ecoboo representative will greet guests at the airport and will escort them to the speedboat or seaplane.

    In case the guests decide for the seaplane, the baggage limit is 20 kg and 5 kg for hand luggage. All excess baggage must be paid directly to Maldivian Aero. Individual baggage exceeding 20 kg will not be accepted.

    Please avoid having your luggage wrapped in plastic at your departure airport. Single-use plastics such as luggage wrap have a very negative effect on the natural environment.

    Come Arrivare a Ecoboo Maldives: Le Opzioni di Trasferimento

    Siamo qui per rendere il tuo viaggio verso Ecoboo il più semplice e piacevole possibile! Inviaci i dettagli del tuo volo e scegli tra le seguenti opzioni di trasferimento in base alle tue preferenze:

    Trasferimenti in Speedboat  (Inclusi nei Pack Experiences)

    Orari:

    • Da sabato a giovedì:

    Malé a Thinadhoo Island – 10:30 e 16:00

    Thinadhoo Island a Malé – 6:00 e 13:00

    • Venerdì:

    Malé a Thinadhoo Island – 9:30

    Thinadhoo Island a Malé – 6:00

    Durata: Circa 90 minuti

    Costo: $130 USD (biglietto di andata e ritorno), $65 USD (biglietto di sola andata) a persona

    Questa è un’opzione conveniente e affidabile, con orari regolari per la vostra comodità.

    Trasferimenti in Idrovolante: 

    • Prenotazione anticipata obbligatoria (5 giorni prima dell’arrivo).
    • Opera tutti i giorni, dalle 06:00 alle 16:00.

    Durata: Circa 20 minuti.

    Costo: $500 USD (biglietto di andata e ritorno), $250 USD (biglietto di sola andata) a persona

    Godetevi un trasferimento rapido e panoramico sulle splendide acque delle Maldive!

    Si Prega di Notare:

    • Ecoboo non è responsabile per eventuali ritardi o cancellazioni dei trasferimenti.
    • Gli orari dei trasferimenti sono soggetti a modifiche.
    • Se perdi un trasferimento programmato, il nostro team della reception ti aiuterà con il prossimo trasferimento disponibile.

    Opzione Speedboat Privato: 

    • Disponibile per un’esperienza di trasferimento personalizzata e flessibile
    • Vi preghiamo di richiedere tariffe e orari.

    Prima dell’Arrivo:

    • Conferma dello Speedboat: Confermeremo l’orario di partenza 24 ore prima del vostro arrivo. Si prega di notare che gli orari potrebbero essere soggetti a modifiche.
    • Dichiarazione di Salute: Non dimenticate di completare la Dichiarazione di Salute IMUGA entro 48 ore prima del vostro arrivo. Clicca qui per completare il modulo.

    Punto d’Incontro:

    Quando arrivate all’Aeroporto Internazionale di Velana, dirigetevi al Help Desk, situato a soli 10 metri dalle porte di uscita (sulla vostra sinistra). Cercate il nostro team con un cartello con il logo Ecoboo – vi guideranno verso il vostro trasferimento.

    Una volta arrivati a Thinadhoo Island, saremo lì ad accogliervi e accompagnarvi alla vostra camera!

    We can’t wait to welcome you to Ecoboo. If you have any questions, feel free to reach out!

    Visa

    Free visa will be granted upon arrival, valid for 30 days.

    Dietary special requirements

    We have a wide range of menus to suit most dining requirement and our chefs can customise meals according to your preferences (including vegetarian, plant-based, pescatarian, and halal). Please inform us about your needs and we will do the utmost to please you.

    Languages spoken in the hotel

    English, Portuguese, Spanish, Italian, Hindi and Divehi (local).

    Payment currency

    The hotel accepts USD and EURO, as well as local shops in the Island.

    Credit cards

    Visa and MasterCard can be used to pay the extras.

    Accessibility

    All are welcomed at Ecoboo: individual guests or couples, families, groups as well as guests with mobility limitations. In case of special needs please contact us and we will make all efforts in making your vacation memorable.

    Photografic material

    It is welcomed, and it is permited to use drones while respecting the privacy of others.

    Climate

    Maldives has a tropical climate all year round. It is subject to the influence of the monsoons with winds from different directions according to the season. There are two seasons; the dry, “Iruvai”, monsoon from Northeast from December to May, and the wet, “Hulhangu”, monsoon from Southwest from May to November and the rain is predominantly with intervals of sunny weather. The wind that brings the rain blows from southwest to northeast. The temperature ranges from 28º-31ºC all year round. The water temperature is always comfortable ranging from 27º-29ºC.

    Clothing

    We recommend summer clothing, practical and informal, not forgetting sun glasses, sun hat, sun cream and slippers or rubber shoes.

    During day and night it is not permitted in restaurants wet swimming clothing, and guests must always dress at least T-shirts in these areas.

    For the little ones

    Children are most welcomed. Parents are kindly requested to look after their children avoiding situations which could affect the tranquility and atmosphere which is typical of the hotel. We also recommend to avoid dangerous activities.

    Customs regulations

    It is absolutely forbidden to import underwater spear guns; sacred images or statuettes; pork meat or sausages; alcohol of any type; pornographic magazines; videos and DVDs’ (except for unused videos and DVDs still in their packaging). Nor it is allowed to bring in domestic animals of any kind. Very severe penalties are in force against the importation and use of drugs. It is strictly forbidden to export turtle shells, coral and shells not bought through legitimate commerce. In the interests of the environment, it is forbidden to break or walk on coral.

    Alcohol

    Maldives is an Islamic country, and as such alcohol is not permitted in local islands. However, we have a safari boat in front of Thinadhoo island, where you can relax surrounded by the stunning turquoise water of Maldives having a glass of wine or a delicious cocktail and a variety of fresh seafood.

    Local regulations

    In Thinadhoo, on the beach, there is a specific area  with no dressing code for tourists (bikini beach)

    For walking on the Island it is recommended to avoid too much body exposure.

    Mosquitoes

    Being a tropical region, and despite prevention measures, mosquitoes can appear, reason why we reccomend the use of repelents. They can also be bought on the island.

    Assistenza medica

    Per assistenza medica di base, gli ospiti possono accedere ai servizi sanitari disponibili nelle isole vicine dell’Atollo di Vaavu. Per esigenze mediche più avanzate, ospedali e cliniche sono disponibili a Malé. Raccomandiamo vivamente a tutti gli ospiti di viaggiare con un’assicurazione di viaggio completa.

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